If you can't find the answer below, reach out to us and we'll be glad to help.

Billing&Payment Getting Started Gift Cards & Coupons Manage Your Account

Pricing & Quotes Service & Policies Trust & Safety Vacation Rental Cleanings

1

What are your company's hours of operation?

Cleaning Service is available 24-hours. Office Hours are 8:30am to 6:00pm. Saturday by appointment. Office is closed on Sundays.

2

What happens after I book a cleaning?

As soon as you complete your online booking, you will immediately receive a confirmation email. This is done to make sure that your booking was successful. Before cleaning, our employee will visit the object for free to clarify the cleaning parameters and conclude a contract with you. We also send you text reminders before cleaning so you don't forget! Our cleaning team, led by a supervisor, will perform the work at the appointed time in accordance with the contract, quality standards and technologies adopted by the Company. Your right to be present during the cleaning work or not. Your assessment of the work performed affects the rating of cleaners and the level of their earnings.

3

How do I book my first appointment?

Booking can be accomplished in 60 seconds through our website using any computer or mobile device and clicking on the “Online Booking” button on the main page. You will be presented with a booking form. Just enter your property address, services desired, payment, and requested date/time of service.
Alternatively, you can give us a call if you need help booking or there are any issues at all. We have a dedicated Customer Service Team, so just give them a call on ______________________ or email us at ______________________.

Call to:

+359 111-11-11

1000 Sofia Centre, Bulgaria

Address:

Mon-Fri 8:30 - 18:00
St by appointment

Working hours:

Мегагрупп.ру